Ordering Information
Processing Time
Refunds
Your 100% satisfaction is our goal at Creations by Yahaira. Due to our custom nature, our
personalized candy wrappers are non-refundable with the exception of an order that was made in
error by us only. If you feel like the item you received does not match your order, please contact us
to make arrangements for a replacement. We will not issue any refunds on custom orders but will
receive a credit for future purchase after order is returned to us.
Shipping
After order is complete. We will pack your order up and weight it. I will then send you an invoice for the
shipping cost unless it was already charged at time of your order. Shipping cost varies depending on
weight and zone you live in. Items will be shipped out as soon as I receive your shipping cost. Once items
are shipped, you will receive an e-mail with a delivery confirmation number for tracking your package.
All orders are sent via USPS Priority Mail, and if you need something faster (ex: overnight or 2 day)
please contact us. In the warmer months, if you order chocolate, please try to send it to a location where
it won't be left sitting outside. We are NOT RESPONSIBLE for melted chocolate.
Local Orders
If you live in the Chicago area, you are more then welcome to place an order in person.
Payments can be made in person and orders can also be picked up to avoid shipping cost. Local
Delivery is available for a small fee due to high cost of gas.
Graphics and Photos
We have a large assortment of graphics that can be used to make a wrapper of your choice or to
match your theme. Maybe of the wrappers and designs are not listed on my website.

Please note that many of the designs are pre-made, however we do design custom wrappers.

If you have a special photo that you would like to add please send them as an attachment in your
e-mail to creationsbyyari@aol.com.


Ordering
Information/Policy
Please read the following information below about our policy and how to place an order.

Once you are ready to place an order please click on the link for our Order Form. Please fill out all the
information on the order form and hit submit. As soon as I receive your order form, I will send you an
invoice through pay pal with your order information which can be paid using a credit card or checking
account. There is a set up charge (Designing Fee)of $25.00 that is non-refundable for orders canceled.
Once orders are complete this charge will be credited to your total amount due. I will then start designing 2
samples. Once completed, I will send you a snap shot of your samples within 24 hours of your order. Insure
you look them over carefully and e-mail me with any changes or questions before you approve your
samples, Approving your samples means that everything is just how you want it. You can print and sign
below the samples which states your approval for printing and fax to 773-304-3181 (Due to everyone
having a different resolution and color on their monitor, the email sample may be slightly differ than the
actual proof and design, this may be a slight variation of color tone). You will then receive an invoice from
paypal. Invoice may be paid using paypal with credit card, or send me a money order or check(Checks must
clear before order is printed).Orders will be processed after payment has been received and checks clear,
unless otherwise agreed. Full payment or a 50% non-refundable down payment is required before
processing.

Changes cannot be made after this point.
Most orders are complete in less then 7 days but please allow 7-10 days. Large orders of 200 or more
will need more time from anywhere between 2-3 weeks depending on the order unless otherwise asked.  
Please contact me first for an estimate of processing time.  Short notice may be considered depending on
the design and order with prior approval. There may be a rush order fee for orders placed a couple of
days before the event.
Please leave 3-4 days for orders that need to be shipped.